Visabet's Terms and Conditions – Fully in Bengali

1. Introduction & General Information

Visabet (referred to hereinafter as "we", "the platform", or "visabet.bar") is an internationally licensed online gaming and betting platform operated specifically for users in Bangladesh.

These terms and conditions constitute a legal agreement between you and Visabet. By accessing visabet.bar, creating an account, or using any of our services, you are considered to have accepted these terms.

Visabet reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms.

2. Eligibility & Registration Requirements

To register and use Visabet's services, the following requirements must be met:

• You must be 18 years of age or older.
• You must be a resident of Bangladesh or of a jurisdiction where online gaming is legally permitted.
• Each individual may register only one account. If multiple accounts are found, all of them will be closed.
• All information provided at registration must be truthful, accurate, and up to date.
• You may not allow another person to operate your account or do so through a proxy.
• Withdrawals are not permitted until KYC verification is complete.

A valid mobile number and password are required at registration. Before any withdrawal, identity must be verified using a national ID card or passport.

3. Account Management & Security

Maintaining the security of your Visabet account is entirely your responsibility. Please adhere to the following:

• Never share your password with anyone.
• Keep your login credentials private and secure.
• If you suspect unauthorized access to your account, contact the support team immediately.
• Avoid logging in over public Wi-Fi networks.
• Keep the mobile number registered to your account active.

Visabet is not liable for any losses resulting from third-party access. The account holder is responsible for all activity on their account.

4. Deposit & Withdrawal Policy

Visabet currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The following rules apply to all transactions:

• Deposits must be made only from a mobile banking account registered in your own name.
• Deposits made through third parties are strictly prohibited and may result in account closure.
• KYC verification must be completed before a withdrawal can be processed.
• Withdrawals are not permitted while an active bonus wagering requirement is in place.
• For suspicious transactions, Visabet may request additional documentation for verification.

5. Bonuses & Promotional Offers

Visabet offers a variety of bonuses and promotions. Each bonus has its own terms. The general bonus policies are outlined below:

• Welcome Bonus: A bonus of up to 100% is available on your first deposit. A minimum deposit of BDT 500 is required to qualify.
• Wagering Requirements: A set number of wagers must be placed before bonus funds can be withdrawn (typically 10–30x).
• Bonus Validity: Bonuses that are not used within the specified period from the date of issue will be cancelled.
• A bonus can be used once: Each promotion applies once per person, household, device, or IP address.
• If bonus abuse is suspected, Visabet reserves the right to cancel the bonus and investigate the account.

The terms and conditions of each specific promotion will be stated separately on that promotion's page and will take precedence over these general terms.

6. Gaming Policy & Fair Play Terms

All game outcomes on the Visabet platform are determined by internationally certified Random Number Generator (RNG) technology. The following policies apply to gaming:

• The outcome of every game is completely unbiased and not predetermined.
• If a technical error occurs during a game, all bets placed in that round will be considered void.
• If a game is interrupted due to a network issue, the system will automatically resume from where it left off.
• In live games, the dealer's decision is considered final.
• Any complaints regarding game rules or outcomes must be reported to the support team within 24 hours.

7. Prohibited Activities

The following activities are strictly prohibited on Visabet. Violations will result in permanent account closure and all funds may be forfeited:

• Creating or operating multiple accounts.
• Abusing bonuses or exploiting system vulnerabilities.
• Registering using another person's identity.
• Money laundering or transactions involving illegal funds.
• Attempting to access the platform through hacking, viruses, or malicious software.
• Playing games using automated bots or scripts.
• Colluding with other players to manipulate game outcomes.
• Spreading false or misleading information about the platform or other users.

8. Privacy & Data Protection

Visabet maintains a separate Privacy Policy follows. The key points are:

• Your information is used solely for service delivery, identity verification, and legal compliance.
• Your information is never sold to third parties.
• Information may be disclosed to regulatory authorities when required by law.
• All data is protected with 256-bit SSL encryption.
• Contact support to request deletion of your data.

9. Account Suspension & Closure Policy

Visabet may suspend or permanently close an account under the following circumstances:

• Violation of any provision of these terms and conditions.
• Failure to pass KYC verification or providing false information.
• When suspicious or fraudulent activity is detected.
• Under legal directive or by order of a regulatory authority.
• At the user's own request (self-exclusion feature).

If there is a valid balance at the time of account closure, a refund will be considered in accordance with the terms and conditions. However, funds may be forfeited in cases of rule violations.

10. Dispute Resolution Process

If you have a complaint or dispute, please follow the process below:

• Step 1: Contact our support team via live chat or email with full details. Most issues are resolved at this stage.
• Step 2: The support team will review the issue within 48 hours and notify you of the decision.
• Step 3: If you are not satisfied with the decision, the matter can be escalated to senior management.
• Step 4: As a final step, disputes may be resolved through an independent dispute resolution body.

Complaints regarding game outcomes must be submitted within 24 hours of the incident. Claims made after this window may not be accepted.