1. Home
  2. Privacy Policy
Privacy & Security

Visabet's Privacy Policy – Your information is safe with us

We believe your personal information belongs to you. This page provides complete transparency on how every piece of information you share on the Visabet platform is collected, used, and protected.

Last Updated: 2026 In Bengali SSL Secured

Who This Policy Applies To

This privacy policy applies to you when you visit visabet.bar, create an account, or use any of our services.

Contents

Visabet takes your privacy extremely seriously. Your information is never sold to third parties. Please read this privacy policy in full, and contact support if you have any questions.

1. Introduction

Visabet (visabet.bar) is an internationally licensed online gaming platform. We serve users across multiple countries, including Bangladesh. This privacy policy explains what personal information we collect, why we use it, and how we keep it secure.

By using this platform, you are considered to have agreed to this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact the support team.

Visabet's privacy policy is built in accordance with international data protection laws and best practices. Our goal is to provide you with a safe, transparent, and trustworthy gaming experience.

2. Information We Collect

When you register, play games, or make transactions on the Visabet platform, we may collect the following types of information:

Type of Data Example Purpose of Collection
Identity-Related Name, date of birth, NID number KYC Verification
Contact Information Mobile number, email address Account Security & Notifications
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Information Betting history, win/loss records Service Improvement & Responsible Gaming

We only collect information that is necessary to provide our services. No unnecessary or excessive data is collected.

3. How Your Information Is Used

Visabet uses the information we collect for the following purposes. Each purpose is specific and lawful:

  • Account Management: To create, verify, and keep your account secure.
  • Identity Verification (KYC): To meet legal requirements and prevent fraud.
  • Financial Transactions: To process deposits and withdrawals.
  • Customer Service: To resolve your complaints and queries promptly.
  • Promotional Offers: To inform you about bonuses and offers tailored to your preferences (you can opt out at any time).
  • Security Monitoring: To detect suspicious activity and keep the platform secure.
  • Responsible Gaming: To monitor your gaming activity and send alerts when necessary.
  • Legal Obligations: To comply with lawful instructions from authorities.

We never sell your personal information to advertisers or third parties. Your privacy is our highest priority at Visabet.

4. Data Storage & Retention

Visabet stores your information on secure servers. How long your data is retained depends on the type of information and applicable legal requirements:

  • Information is retained for the full duration that your account remains active.
  • Even after account closure, some information may be retained for up to 5 years as required by law.
  • Financial transaction records are retained in accordance with anti-money laundering laws.
  • After the specified retention period, data is securely deleted or anonymized.

All data is stored in internationally certified data centers with round-the-clock security monitoring in place.

5. Data Sharing & Disclosure Policy

Visabet may share your information with third parties only in the following limited circumstances:

  • Payment Processing: Necessary information is shared to process transactions via bKash, Nagad, and Rocket.
  • Identity Verification Service: With approved verification partners for the KYC process.
  • Legal Instructions: To comply with lawful orders from courts or regulatory authorities.
  • Company Structure: Within the Visabet group for service improvement, subject to the same privacy standards.

All third parties with whom data is shared are required to comply with Visabet's privacy standards and are bound by contract.

6. Cookies & Tracking Technologies

Visabet uses cookies and similar technologies on its website. Cookies are small data files stored in your browser. We use the following types of cookies:

  • Essential Cookies: To maintain core platform functions (login, session management). These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To collect site usage statistics and improve our services.
  • Security Cookies: To detect fraud and ensure account security.

You can disable optional cookies through your browser settings. However, doing so may limit certain features of the platform.

7. Technical Measures for Data Security

Visabet employs industry-leading technical measures to protect your information:

  • All data transmissions are protected with 256-bit SSL/TLS encryption.
  • Financial information is stored separately on the highest-security servers.
  • 24/7 security monitoring and intrusion detection systems.
  • Two-factor authentication (2FA) is available.
  • Regular security audits and vulnerability assessments are conducted.
  • Employee access to data is limited and controlled; only authorized personnel can view information.

While we maintain the highest level of security measures, no online platform can guarantee 100% security. However, Visabet is committed to responding swiftly to any security incident.

8. Your Data Rights

As a Visabet account holder, you have the following rights over your own information:

1
Right to Access Data

You can request to see what information we hold about you. We will respond within 30 days.

2
Right to Correct Data

If any of your information is incorrect or outdated, you can request a correction. KYC-related information will be reviewed and updated after verification.

3
Right to Delete Data

You may request deletion of your data when closing your account. However, certain information may need to be retained for a specified period due to legal obligations.

4
Right to Opt Out of Marketing

You can opt out of promotional SMS or email communications at any time. Contact support or update your preferences directly from your account settings.

5
Right to Object to Data Processing

You may object to the use of your data for specific purposes. Please note this may affect your access to certain services.

Contact the support team to exercise any of these rights. We will review your request fairly and promptly.

9. Protection of Minors

Visabet is strictly for individuals aged 18 and above. We do not knowingly collect information from minors.

  • Age verification is carried out at the time of registration.
  • Age is verified through national ID during the KYC process.
  • If it is found that a minor has created an account, that account will be immediately closed.
  • Any data collected will be securely deleted.

If you become aware that a minor is using Visabet, please notify our support team immediately.

10. Changes to the Privacy Policy

Visabet reserves the right to update this privacy policy at any time. When changes are made:

  • The "Last Updated" date at the top of this page will be changed.
  • SMS notifications will be sent to your registered mobile number for any important changes.
  • A notice may be displayed at the time of login.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend that you visit this page regularly to stay up to date with any changes.

Your Information at Visabet Why It's Safe

The Core Pillars of Our Privacy Protection

SSL Encryption

Every transaction and personal detail you share with us is secured with 256-bit SSL/TLS encryption. No third party can access or read your data.

Data Is Not Sold

Visabet never sells your personal information to advertisers or third parties. Your data is used solely for the purpose of providing our services.

Two-Factor Verification

With 2FA enabled on your account, only you can access it. Unauthorized access is completely blocked.

KYC Verification

Every account undergoes identity verification, which helps prevent fraud and identity theft while keeping all users safe.

24/7 Monitoring

Our security team monitors systems around the clock, 24/7. Any suspicious activity is detected and addressed immediately.

Transparent Policy

We are fully transparent about how your information is used — in plain language, with no hidden terms or misleading wording.

Regarding Privacy FAQ

Answers to the most frequently asked questions from our users

No, Visabet never sells your personal data to third parties. We only share the information required for payment processing and KYC verification with approved partners, who are equally bound to uphold the same privacy standards.

We accept data deletion requests after an account is closed. However, in compliance with anti-money laundering laws and regulatory requirements, certain financial records may be retained for up to 5 years. Once that period ends, the data is securely deleted.

Visabet uses top-tier security measures — SSL encryption, firewalls, 24/7 monitoring, and regular security audits. No one can guarantee 100% security on the internet, but we are committed to keeping risk to an absolute minimum. Enabling 2FA adds an extra layer of protection to your account.

You can opt out of promotional messages at any time. Go to account settings and update your notification preferences, or contact the support team in writing. We will action your request within 48 hours.

Yes, you can request a copy of the information we hold about you. Submit a written request to our support team. Once your identity has been verified, we will provide the data within 30 days.
Safe & Trusted

On a Secure Platform Join Today

Your privacy is our top priority. Register with Visabet and enjoy gaming with complete peace of mind.

Register for Free Log In
বাংলা